



( 21 reviews )
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Posted: 07-03-2009
I purchased this watch in February 2008 and the wristband broke off, after normal use, in October 2008. I sent it in for repair and paid $20 to have them replace the chrome-plastic bezel and plastic lens (within only 8 months they had seriously scratched). So I received the watch back in like new condition only to have the same defects happen 8 months later. I sent it in for repair and they replaced the band but did not fix the scratches or bezel. When I attempted to put the watch on the wristband broke off again. I had to threaten litigation to get them to do something about it (in this case, offer a credit towards a newer model that is designed better). I still had to pay $95 for a new hrm. Polar used to be a company one could rely on but they have become obsessed with profits and production cuts. I guess their CEOs need more money to live more extravagant lifestyles. Before Polar was a worldwide name, their watches were made with the best materials known to man; now that they have built their reputation, they can let production quality slide a bit. Buyer beware.














